Support

Support and onboarding help

Get help using SafePilot, setting up your workspace, or understanding the incident-reporting workflow.

How to get help

For product help and support issues, contact support@safepilotai.io.

For onboarding and commercial discussions, contact hello@safepilotai.io.

Support expectations

We aim to respond to support requests within two business days, and we may request screenshots or workspace context so we can diagnose issues accurately.